Privacy policy
This Privacy Policy applies to all personal information collected by VALORA CHILDCARE RECRUITMENT PTY LTD (we, us or our) via the website located at https://valorachildcarerecruitment.com.au (Website).
1. What Information Do We Collect?
The kind of Personal Information that we collect from you will depend on how you use the Website. The Personal Information which we collect and hold about you may include:
- Full name and contact details (email address, phone number, postal address)
- Date of birth and identification documents (for background checks and Working with Children Check verification)
- Employment history, qualifications, and professional certifications relevant to childcare positions
- Resume/CV and cover letter information
- Reference contact details and feedback from referees
- Interview notes and assessments
- Right to work documentation and visa status
- Bank account details for payment processing
- IP addresses, browser type, and website usage data collected through cookies
- Communication records including emails, phone calls, and meeting notes
- For employer clients: company details, billing information, and hiring requirements
- Emergency contact information
2. Types of Information
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information
Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this Privacy Policy.
Sensitive Information
Sensitive Information is defined in the Privacy Act as including information or opinion about personal attributes such as:
- racial or ethnic origin
- political opinions
- religious or philosophical beliefs
- a person’s health or criminal record
Sensitive Information will only be used by us:
- for the primary purpose for which it was obtained;
- for a secondary purpose that is directly related to the primary purpose; and
- with your consent or where required or authorised by law.
3. How We Collect Your Personal Information
- We may collect Personal Information whenever you enter such information into the Website or provide it to us in any other way.
- We may collect cookies to help personalise your Website experience and understand usage patterns. Cookies generally do not personally identify you.
- Where sensitive information is collected, we will comply with the Privacy Act requirements.
- We may receive Personal Information from third parties and will make you aware where reasonable and practicable.
4. Purpose of Collection
- To provide recruitment services and maintain the Website.
- To respond to enquiries or job applications.
- To keep you informed about our services, developments, and opportunities.
- To disclose information to service providers assisting us.
- To send direct marketing material where permitted by law. You may unsubscribe at any time.
5. Security, Access and Correction
We store your Personal Information in a manner that reasonably protects it from unauthorised access, misuse, modification, or disclosure.
When we no longer require your Personal Information for the purpose it was obtained, we will take steps to destroy, anonymise, or de-identify it. Personal Information stored in our client files and records may be kept for up to 7 years to meet record-keeping obligations.
Under the Australian Privacy Principles:
- You are permitted to obtain access to the Personal Information we hold about you (APP 12).
- You can request correction of inaccurate Personal Information (APP 13).
To request access or correction, please contact us using the details below.
6. Complaint Procedure
If you have a complaint regarding how we handle your Personal Information, contact us using the details below. We will consider your complaint and may seek further information from you.
If you are dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner (OAIC).
7. Overseas Transfer
Your Personal Information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request an overseas transfer, the overseas recipient may not be required to comply with the Australian Privacy Principles.
8. How to Contact Us
If you have any queries, requests for access, or complaints about privacy practices, contact us at: